Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • The Help Center section built into our Web Hosting Control Panel features a selection of help articles and frequently asked questions. Aimed towards resolving any common problem that you may possibly have, they are compiled by our support team of knowledgeable techs.

  • Top quality support service

  • Tutorial Video Clips

  • If you wish to see how an action is performed or how an issue is resolved, rather than just reading about it, take a look at our collection of educational video tutorials. They address plenty of different issues and will help you quickly learn how to work with our Web Hosting Control Panel.

  • Intuitive help center

  • A 60–Minute Response Guarantee

  • With each of our semi–dedicated servers, we offer a round–the–clock client care service with a sixty–minute response guarantee. A group of capable support engineers will be available to you to respond to all the enquiries that you may possibly have. During non–peak periods, a reply will be given in even less than twenty minutes.