Help and support Channels

  • Video Tutorials

  • Video Training

  • Our step by step video guides will help you with any activity within the web hosting Control Panel.

  • F.A.Q.

  • A F.A.Q. Section

  • We supply you with a user–friendly Frequently Answered Questions section where you can find solutions to the most regularly asked questions.

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  • Ticketing System

  • A Ticketing System

  • You may get in touch with us at all times via the ticketing platform concerning any question you might have in regard to our services.

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Types of Help and Support

  • Shared Hosting Support

  • Cloud Website Hosting Help

  • If you have concerns using our cloud website hosting services or need to have more resources for your web–sites, just let us know and we’ll give you the best tips and advices.

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  • VPS Hosting Support

  • VPS Servers Support

  • Want some support taking control of the SolusVM admin interface? Your VPS is acting up? Just inform us, we will be all set to help you.

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  • Dedicated Hosting Support

  • Dedicated Servers Assistance

  • We’ll be at your service 24/7 to assist you with any given server management process or to help you change the active configuration of your dedicated server.

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  • Semi-dedicated Hosting Support

  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are extremely user-friendly and convenient to use. Nevertheless, if, at any moment, you need help, you're able to depend on our 24/7 tech support service.
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