You'll find a lot of cloud website hosting providers out there, still the majority of them are resellers who have minimal resources, particularly when it comes to support. One of the ways to distinguish them is the option to contact the company over the telephone. The level of support that you can get via this particular channel of communication varies depending on the service provider - a few of them provide you with expert phone support, others offer common and customer support only as some issues are more time-consuming and it would be quicker to be resolved through a ticket, especially if the situation needs to be escalated. Nonetheless, it is good to find that you can contact your website hosting supplier because there're a lot of small-scale issues which can be taken care of without difficulty and in a very timely manner with a telephone call, not mentioning that you'll be able to get additional information regarding the services even before you become a customer.

Phone Support in Cloud Website Hosting

Since we have live telephone support 14 hours every day, you're able to call us and consult with our customer support representatives to get more info about all cloud website hosting that we supply and ensure that our servers meet the system requirements for your sites before you purchase anything. For your benefit, we have telephone numbers on as many as 3 different continents so you'll be able to call the one nearer to you - in the United States of America, the UK or Australia. In case you are already a customer, you can call about general and billing issues, and even about some technical issues. If the problem is strictly technical or it requires longer time to investigate, you will have to go through our ticketing system, which will enable both you and our tech support team to track the information provided by each side.

Phone Support in Semi-dedicated Servers

Every time you want additional info about the semi-dedicated service that we supply, you'll be able to call any of the three support phone lines we have worldwide - in the U.S.A., the United Kingdom and Australia. By doing this, you can check ahead of time whether our solutions will be appropriate for your web sites. In case you're already our client and you've got a semi-dedicated account, you will be able to contact us on the phone for 14 hours daily about any billing or basic queries. For strictly tech troubles you are able to take advantage of our ticketing system to get in touch with our technical support since someproblems just need longer time to be taken care of, but we will assist you over the phone with a number of minor tech issues as well, saving you efforts and time.